Email support@companyos.cc.

Account help, connection problems, deletion requests, exports, and security concerns start here.

Email a human

Need help with a Workspace, or wondering whether CompanyOS fits a 2–50 person company or department? Email support@companyos.cc.

What to include

Share enough context to identify the Workspace and reproduce the problem, but do not send passwords, API keys, credentials, or confidential file contents.

Workspace

Your Workspace name or organization slug, plus the email address used to sign in.

AI client

ChatGPT, Claude, MCP Inspector, or the name of another MCP client.

Failed step

The prompt or action that failed and what you expected to happen.

Visible error

The complete user-visible error message, without secrets or file contents.

Deletion and export requests

Workspace Owners can request source deletion, Workspace deletion, or an export of stored CompanyOS content by emailing support. We may verify Workspace ownership before processing destructive requests.

Security concerns

Report suspected cross-Workspace data exposure, unexpected write behavior, OAuth problems, or leaked credentials to support@companyos.cc with “Security” in the subject.

Public capability boundary: CompanyOS Knowledge Tools and Integration access through MCP are read-only. Separate Procedure Authoring Tools can prepare CompanyOS Procedure content, but cannot edit source files or connected systems. First publication remains an Owner action in the CompanyOS web app.

For app reviewers

Email support@companyos.cc and include the OpenAI case ID, test-account email, Workspace name, and the ChatGPT MCP endpoint https://app.companyos.cc/api/mcp.

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